WE WANT YOU TO LOVE YOUR LEIL PIECES 🤍

[ WE WANT TO MAKE SURE YOU LOVE YOUR ORDER! YOU’RE WELCOME TO OPEN AND CHECK YOUR ORDER UPON DELIVERY BEFORE ACCEPTING IT. REFUNDS ARE ONLY AVAILABLE AT THE DOOR WHILE THE COURIER IS STILL WAITING. ONCE THE COURIER LEAVES, THE ORDER IS CONSIDERED ACCEPTED AND NO REFUNDS WILL BE AVAILABLE. ]

1. ELIGIBILITY FOR EXCHANGE AND RETURN

• You can request an exchange within 3 days of receiving your order using our Exchange & Return Form on the website.
• REFUNDS ARE ONLY AVAILABLE AT THE DOOR WHILE THE COURIER IS STILL WAITING. ONCE THE COURIER LEAVES, NO REFUND REQUESTS WILL BE ACCEPTED.
• Sale items are final sale and not eligible for exchange or return.
• You can exchange your item for a different size or a different product of the same value or pay the difference if higher.
• Items must be in their original condition — unworn, unwashed, with all tags and packaging intact.
• Items showing signs of wear or damage may not be accepted.

2. FEES AND REFUNDS

• A small 120 LE handling fee applies to exchange requests to cover courier service.
• Shipping fees are non-refundable
• IF YOU WISH TO REFUND YOUR ORDER, YOU MUST DO SO AT THE DOOR WHILE THE COURIER IS STILL WAITING
• ONCE THE COURIER LEAVES, THE ORDER IS FINAL AND NO REFUNDS WILL BE ISSUED.

3. ADDITIONAL NOTES

• If you received a wrong or defective item, contact us within 48 hours and we’ll replace it at no cost.
• Exchange requests must be submitted within 3 days of receiving your order.
• Our team is always happy to help and will do our best to make the process smooth and fair.

For any questions, contact us at hello@leilofficial.shop — we’re here to help 💌